01245 284890 Contact Us


British Association for Counselling and Psychotherapy (BACP) – http://www.bacp.co.uk/
WPF Therapy  – http://www.wpf.org.uk/
UK Council for Psychotherapy (UKCP) – http://www.psychotherapy.org.uk/
The Counselling Directory – www.counselling-directory.org.uk


If an emergency is life threatening, call 999 or go to your nearest Accident and Emergency Department.

Mental Health & Psychological Distress

A new crisis mental health phone line has launched across Essex. The 24-hour service, launched by Essex Partnership University NHS Foundation Trust (EPUT), offers immediate and specialist support to adults experiencing mental health crisis. Anyone in need can dial 111 at any time and select the option for mental health crisis (option 2).

NERIL (North Essex Resource and Information Line for mental health) is a voluntary telephone helpline staffed by trained workers who give information, support and advice about mental health to callers in Mid, North and West Essex. The line is open every day between 6pm and 2am. Anyone can use this service. Contact NERIL on 0845 0900 909.

Samaritans         www.samaritans.org       08457 909090

MIND                   www.mind.org.uk           0300 123 3393

Rethink                www.rethink.org              0300 5000 927

Saneline               www.sane.org.uk             0845 767 8000

All Health Issues

NHS Direct         www.nhsdirect.nhs.uk         111

Domestic Abuse

Essex Compass partnership providing a response across Essex https://www.essexcompass.org.uk/ 0330 333 7444

Safe Steps: Southend-on-Sea

Changing Pathways: Brentwood, Basildon, Castle Point, Epping, Harlow, Rochford and Thurrock.

The Next Chapter: Braintree, Chelmsford, Colchester, Maldon, Tendring and Uttlesford.

Sexual Violence or Abuse

CARA                   www.caraessex.org.uk    01206 769795

Drugs and Alcohol

Mid Essex Drugs & Alcohol Team (Changes) 01245 318580

Drug and Alcohol Rehab in Chelmsford

If you are an adult worried about a child

Essex County Council has a duty to safeguard and promote the welfare of children. If you are concerned that a child may be being harmed please inform them. If you have immediate concerns about a child’s wellbeing, please don’t keep them to yourself.

When they hear that a child may be being abused or neglected, Essex County Council has a duty to investigate. Other professionals and people involved with the child will be contacted and if there are serious continuing concerns, they may become the subject of a child protection plan.

This plan is made with parents/carers and with colleagues from other agencies to offer support and protection to the child. The Council’s priority is to keep children with their families, except where it would be unsafe to do so.

Where a situation is urgent and cannot wait until the next working day:

Monday to Thursday 5.30pm – 9am

Friday and bank holidays 4.30pm – 9am

Telephone: 0845 606 1212

Email: initialresponseteam@essex.gcsx.gov.uk


Where there are immediate concerns about the safety or welfare of a child or young person:

Telephone: 0845 603 7634

Email: initialresponseteam@essex.gcsx.gov.uk

For all other enquiries:

Telephone: 0845 603 7627

Email: initialresponseteam@essex.gcsx.gov.uk

You can ask for help, advice or information for yourself, someone in your family, a friend or a neighbour.


The National Counselling Network (NCN) www.nationalcounsellingnetwork.org is an association of BACP or BPC Accredited counselling centres which hold a common aim to offer high quality and professional counselling to their local communities.  In addition to being psychodynamically oriented, members differentiate themselves from other counselling organisations by:

delivering professional, affordable/low cost counselling

being independent third sector providers

providing an alternative to the NHS and

ensuring that new clients are seen in a relatively short timeframe.

NCN members meet, communicate, network and share best practice, particularly in respect of psychodynamically led counselling.